Client Access

PRIVACY POLICY

Version: May 2025

At Undercover Code Global SA, we are committed to protecting your privacy and ensuring compliance with current personal data protection regulations. This Privacy Policy explains how we collect, use and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and the Information Society Services Law (LSSI).

1. Data Controller

The data controller responsible for personal data processing is:

  • Undercover Code Global SA
  • NIF: B19414226
  • Phone: +31637896923
  • Email: info@uccg.net

Undercover Code Global SA is committed to applying the necessary security measures to prevent unauthorised access, misuse, manipulation, deterioration, or loss of personal data.

2. Data We Collect

We may collect the following personal information:

  • Full name
  • Phone number and email address
  • IP address, date and time of access, browser and operating system
  • Any other information you choose to share with us

3. Purpose of Processing

We process your personal data for the following purposes:

  • Managing information requests and enquiries
  • Providing service offers that may be of interest to you
  • Maintaining and managing the commercial or contractual relationship
  • Carrying out direct marketing activities, with your consent
  • Complying with legal obligations and responding to requests from authorities

4. Legal Basis for Processing

The legal bases for processing your data are:

  • Performance of a contract or professional relationship
  • Explicit, free and informed user consent
  • Legitimate interest in commercial activity
  • Compliance with legal obligations

Refusal to provide the data may make it impossible to deliver the requested service.

5. Data Retention

Data will be retained for as long as the commercial relationship exists and for a maximum of five (5) years from the last interaction, unless the data subject requests deletion or there is a legal obligation to retain them.

6. Data Recipients

No data will be disclosed to third parties unless:

  • It is necessary for service provision by data processors under contract
  • There is a legal obligation to disclose data to public authorities

In the case of international transfers, the recipient must ensure an adequate level of data protection.

7. User Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erasure (right to be forgotten)
  • Restrict processing
  • Object to processing
  • Data portability

To exercise your rights, please email: info@uc-global.com, including a copy of your identification document.

If you are not satisfied with how your rights have been handled, you may contact the Spanish Data Protection Agency (https://www.aepd.es).

8. Minors

We do not knowingly collect data from children under the age of 14 without the consent of their parents or legal guardians. If you are under 14, please do not provide us with personal information without authorisation.

9. Data Security

Undercover Code Global SA has implemented the necessary technical and organisational security measures to protect personal data from loss, unauthorised access, or improper disclosure.

10. External Links

This website may contain links to external websites. Undercover Code Global SA is not responsible for the privacy policies of such websites.

11. Use of Cookies

This website uses cookies to improve the user experience. For more information, please see our Cookies Policy. You may configure your browser to refuse cookies.

12. Changes to the Policy

Undercover Code Global SA may amend this Privacy Policy to adapt it to legislative or jurisprudential developments. Regular review is recommended.